Shipping Policy
- Most orders are shipped within 1-2 business days. Custom products are made
to order and require additional lead-time for delivery. Please verify your
shipping address before you submit your order to ensure the quickest possible
delivery.
- Free Shipping Specials: From time to time we may offer free freight or free shipping specials.
This special is only offered to the contiguous 48 states and always excludes Hawaii, Alaska, any of the US territories or any location outside the contiguous 48 states.
We will contact you with a revised freight total prior to shipping your order.
- Some shipping quotes are not accurate and will be recalculated manually. Most common are orders being shipped to outside the 48 contiguous States and APO/FPO.
We will advise you of any additional shipping charges and ask for your approval.
- Some specialty order items may require longer lead-time depending on manufacturer's production schedule and location.
- We ship using UPS, FEDEX and USPS Ground Service for domestic shipments within the 48 contiguous States.
- Some of our orders are sent from multiple locations and may require that we ship items from the same order in more than one box. All shipping charges are
based on the total weight of your order and you will only be charged one low delivery price.
- Common Carrier transportation may be required for domestic shipments which are oversized or overweight and need special handling. In these instances our
delivery agent will contact you to schedule delivery. IMPORTANT NOTE: If you are not at home at the agreed time of delivery, you may be charged a re-delivery fee
equal to your shipping charge.
Delivery Time
- Orders generally ship within 1-2 business days from date of placement. Orders being shipped direct from the manufacture may encounter a longer delay.
We do our best to get your order to you as quickly and safely as possible.
Please verify your shipping address before you submit your order to ensure the quickest possible delivery.
Warranty Policy
- Drivetrain Warehouse guarantees the workmanship of the products sold for a period of 30 days from date of receipt. If you have received a defective product,
please review the manufacturer information included with your new product. Should your product fail after 30 days please contact us and will assist you in
submitting for claim with the manufacture.
Return Policy
We gladly accept returns.
First, you must contact us and let us know that you intend to return a part. Please call 888-432-7656 and give the specific reason for your return and request a (RGA) Return Goods Authorization number.
Second, write in large black letters the RGA number on the outside of the returned package along with a copy of the original invoice.
Third, return the package(s) freight pre-paid to:
Drivetrain Warehouse
Return Dept.
801 W. Artesia Blvd.
Compton, CA 90220
Note: All returns are subject to a 15% restocking fee. Parts returned within 30 days from the invoice date are eligible for a refund. Returns after
30 days from the invoice date will only receive store credit. No returns after 90 days from the invoice date. Refunds will be given on parts only, not
labor/installation charges, shipping, or any other charges. All parts must be returned in the original package, can not have been damaged or installed and
must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee. Certain parts are not returnable: Wheels
and tires that have been mounted and/or installed, electrical items and closeouts.
Free Shipping Returns
Customer returns for parts that received as part of our "free shipping" offer will be credited for the amount
of the returned parts less actual outbound shipping charges paid by us and any restocking fee that may apply.
Product Pricing
Policy
DrivetrainWarehouse.com and its affiliates attempt to be as accurate as possible. However, DrivetrainWarehouse.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Items in your Shopping Cart will always reflect the most recent price displayed on the item´s product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. With respect to items sold by DrivetrainWarehouse.com, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:
- If an item´s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
- If an item´s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by DrivetrainWarehouse.com. Your purchases from third-party sellers using DrivetrainWarehouse.com Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.